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(1) Service Features

1. Convenient and efficient: Breaking through time and geographical limitations, collectors can submit collection information anytime and anywhere through the company's official website, mobile app, or mini program to participate in the collection; Buyers can easily browse auction details and participate in bidding from anywhere with internet access, without the need to rush around.

2. Technological Empowerment: Advanced virtual reality (VR) and 3D modeling technologies are used to create high-precision online display models for each porcelain item. Buyers can view the porcelain details from a 360 degree perspective, as if they were in a real exhibition site. Meanwhile, equipped with an intelligent bidding system that automatically records and processes bids, ensuring a smooth and fair bidding process.

3. Safe and reliable: Establish a strict online transaction security system and use encryption technology to protect customers' personal information and transaction data. Adopting a third-party fund custody model to ensure the safe circulation of auction proceeds, leaving customers with no worries.

(2) Service Process

1. Call for registration: Collectors can fill out the collection information form on the company's online platform, upload high-definition images and related materials from multiple angles, and submit a registration application. The platform staff will conduct a preliminary review within 24 hours and provide feedback on the review results.

2. Online appraisal: Collectibles that have passed the preliminary review will be arranged for experts to conduct online video appraisal. Experts observe the details of the collection through videos and provide appraisal opinions based on the information provided by the collectors. For collections that require further testing, arrangements will be made to send physical items for technological testing.

3. Preview promotion: Set up a dedicated preview page on the company's online platform to display detailed information, appraisal reports, 3D models, and other materials of the auction items. Widely promote through various channels such as social media, email, and online advertising to attract potential buyers' attention.

4. Online auction: Set a fixed auction period, and buyers log in to the platform to participate in the auction within the specified time. During the bidding process, real-time information such as the current bid and remaining time can be viewed, and participants can participate in bidding through the system's automatic markup or manual bidding. After the auction ends, the system automatically generates a transaction confirmation and notifies both the buyer and seller.

5. Delivery settlement: The buyer completes the online payment within the specified time, and after the company confirms that the funds have been received, it arranges for the collection to be sent or withdrawn. At the same time, settle with the collector, deduct relevant fees, and pay the remaining amount to the collector.

Phone: 16631907851 | Address: No. 58, 3rd Floor (301), Building 1, Jiayuan Nanli, Zhouzhuang, Chaoyang District, Beijing
Email: zhouyingbin@silkroadgreenland.com
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